Privacy Policy

At Broad Tech Support, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Privacy Act 2020 of New Zealand.

Information We Collect:

We collect the following personal information when you fill out our contact form or engage our services:

Name

Contact Number

Email Address

Suburb

Address (collected later as needed for service delivery)

How We Use Your Information:

We use the collected information for the following purposes:

Service Delivery: We use your name, contact details, and address to provide and fulfill our services, including scheduling on-site visits and remote assistance.

Communication: We use your email address and contact number to communicate with you regarding service inquiries, appointments, updates, and feedback.

Customer Support: Your information helps us address any inquiries, concerns, or issues you may have regarding our services.

Protection of Your Information:

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to ensure the confidentiality and integrity of your data.

Disclosure of Information:

We do not sell, trade, or otherwise transfer your personal information to outside parties unless required for the provision of our services or as required by law.